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Its about preparation, preparation and a little more preparation. Before you jump into any particular enterprise application deployment, it is absolutely critical to ensure that the organization is ready for such an initiative. Success of any implementation requires the seamless integration of every aspect of business that touches the customer, including people, process and technology. This integration can only be achieved by proper business and technology alignment along with a detailed assessment of the data which will be linked to the application. Our readiness evaluation services determines whether your organization is ready for a particular project by uncovering any cracks in your business processes and operating framework. Some of the questions that will be answered as a result of a complete readiness evaluation include:
- How ready is your organization from a socio-cultural perspective for your CRM or ERP initiative?
- How is your organization focused? Customer centric or Product centric?
- What challenges should your organization expect before, during and after such a initiative?
- How mature is your organization relative to your ability to leverage such an investment?
The conclusion of a Readiness Evaluation excersize will provide you with a document detailing your organizatio's current situation as we see it, specifically focusing upon issues and risk factors across five enterprise application foundation areas: organization, centricity, business processes, technology and people. The readiness evaluation will give you a unbiased perspective and insight into the probability of success of your initiative.
